Helpdesk 2 - Stand alone The complete way to help your customers The all in one solution contains: ...
Read moreCompareLightFree* Live Chat 339 USD* Cloud Chat 379 USD* HelpDesk 368 USD* Cloud Desk 3119 USD*Install on your ServerNative App for IOS and AndroidHosted Chat Solution (SaaS)Hosted Support Solution ...
Read moreHappy holidays from the JAKWEB team.We are pleased to announce the release of the latest version of Live Chat Business, 2.5. This release contains significant new functionality. Most importantly, we are ...
Read moreLive Chat 2.7 is now available via Auto Updater, Download Area or in our online shop. This is the last release before Live Chat 3 and Live Chat PHP becomes available.In this release we have fixed all bugs we ...
Read moreIt took a long time but it has finally arrived! The brand new native Android App for Cloud Desk 3 and HelpDesk 3 with full support for your support tickets.The new app is now ready on Google Play Store.The app ...
Read moreHappy New Year and best wishes for 2021Another Year passed again for some a really crazy Year and for others not. Like every Year something special happened and we all know what it was in 2020.But what is it ...
Read moreHappy New YearCloud Chat 3 - Version 3.0.2 is now available in the download area or from CodeCanyon.Changelog PHP 8.1 Ready Widget ID and Chat improvements All reported and known bugs fixed General ...
Read moreJAKWEB is a Swiss company that provides live chat software for businesses. Their software allows website visitors to communicate with customer service representatives in real-time, through a chat interface. ...
Read moreWe are getting close to the first official release of zipp.chat. It has been a lot of work and the last 8 Month, developing the software with up to 5 developers, graphic designer and testers, it is certainly a ...
Read moreSince version 2.3 you can choose between two chat styles.BubblesClassicNot only two styles you have also a complete style manager with live preview for both styles. You can now switch between styles, colors ...
Read moreSince version 2.3 you can send your own variables when someone opens the chat on your website.Following variables can be sent when opening a chat: Name, Email and Message for ...
Read moreWith the new update to Live Chat Business 2.6 and HelpDesk 1.8 we have integrated a Chat Bot.The Chat Bot will answer questions automatically as long there is no operator connected. You can setup unlimited ...
Read moreThe new Holiday Mode included in HelpDesk 2.0 will set the chat offline no matter what. Very useful in combination with the available day and hours each operator can set in their profile.When holiday mode is ...
Read moreWith HelpDesk 3 you cannot only add a live chat button to your website (outside HelpDesk) you can also embed (add) the support and or faq area to your website.Go to your operator panel - chat widget (<>) ...
Read moreAll areas of our software are template based, that makes it very easy for your to create your own look.For the client chat there is a folder called package, inside you will find the templates for the client ...
Read moreSending or requesting the chat transcript after ending the chat is possible for both sides, the client and the operator.Client SideFirst you will need to make sure that the client can request the chat ...
Read moreWe have many options how to display the live support chat on all our solutions. Each of our software has a build in live support chat with at least 4 templates which each has many different ways how to display ...
Read moreI like how on the Client end of the Live Chat you can see when the Agent is typing. I think it would be beneficial to see when the Client is typing on the Agent end as well.
Read moreHow to add the button Live chat business button like on your demonstration site at the bottom right ?
Read moreHi Jerome,I found this product in CodeCanyon. It looks pretty cool and suitable with what we need for our company so I bought it.Unfortunatly, after installed, everything works well but the live chat system. ...
Read moreGreetings,Problem1: I was confused when the new livechat business v2.0 I bought NOT APPEAR when opened with Mozilla Firefox. But only appear in google chrome .besides, I was confused as to why it could ...
Read moreI can not get this to work for some reason.My slide_up chat box just has the neverending loading circle.I feel like I have everything as sugested in the Documentation.Please help.
Read moreHey, I thought I seen it once before, but I cant remember where and I cant find where to add a message so when a visitor is just on my page looking, I can push a message out to them to engage them, can you ...
Read moreNo data available in Operator Chat HistoryFew test chats made (visible in client history), few logs/in/out made... Still no data collected in Operators Chat HistoryAny sollutions?
Read moreHello:I bought the live chat. Would you please install it for me?Server information removedThank you
Read moreHi Support,I setting live chat to hidden if no operator login to helpdesk system and only show when we login. This work perfect on browser but on mobile it keep showing.Appreciate your help on this.
Read moreHi,Is it possible to pop out the operator chat window?Is it also possible to have the chat window persist? Right now it goes away if I'm chatting with another operator and navigate to another page on the ...
Read moreHello,as agreed, we bought your plugin. how to integrate your plugin on my website. how to integrate HELPDESK / LIVE CHAT on my website. for cats in the footer? How have the French to the admin panel? FEEDBACK ...
Read moreHellointegrate the button here: http://www.kingoodeal.fr.fo/again possible to have the psd to editor to French.no French language file?before buy the pro versionI tested the free version little problem ...
Read moreHi, We bought and installed your helpdesk sollution some time ago, but never did get the chance to test it until now. When a visitor enter his/hers name, phonenumber and email and hit the Start Chat button, it ...
Read moreHello Jérôme, unfortunately the dates of historical contact and chat are not ...
Read moreHello there,When I want to use proactive chat seems to be a small problem.You attached images of screen:http://prntscr.com/c2ibcvhttp://prntscr.com/c2ibithttp://prntscr.com/c2ibn8Thanks.
Read moreWe are having problems getting Twilio to work. We are trying to receive text message alerts when someone wants to chat online. Is this possible through your plug? If so, can you please help? I can send you the ...
Read moreHello , I'm trying to work engage proactive, but without success. I set everything right , but the chat does not start automatically conversation with the client after 2 seconds on the site .How to set this up ...
Read moreI need the Chat Engage Proactive as 1 to any page of the site that the client is .For example, if I have in my website a blog system , we add about 15 posts a day , I do not need to configure page to page the ...
Read moreHello, ive been able to add a new link to the menu and want to make a new page template with content. How can this be done?I have created the hotel list file in ...
Read moreHello , I'm still having problems with my proactive chat : 1 - right gave functionality to invite the person to a new conversation, but if the person accepts , in my administrative area, there no information ...
Read moreI don't know why but live chat dosen't work at all...I mean the embeded code that I have placed in a page stucks to please wait and another page ( the /support ) says that there is no operator online ... I ...
Read moreHow do I change the standard avatar for a new user that starts the chat on my website? I see in the /files folder there is a standard.png file. I have already replaced this with my own file with the same name ...
Read moreOdd problem. The live chat and departments all work great from a PC and a Tablet. But from a moblie phone Android (Not sure about iPhone) You can pull up the chat, put in your info and hit the Start Chat ...
Read moreHey i i am supposed to change the language of the live chat ? i use helpdesk .my backend is in english but the live chat messages and alers come in german i guess
Read moreHello,I've 2 licenses (1 for helpdesk and another for live chat business). I understand that the live chat included in the helpdesk its a shorter version that the live chat business.So, how can I include the ...
Read moreHi,Any plans to implement social media registration/login?Thanks!
Read moreGood evening,When testing php chat server within a chat session I wanted to click the icon on the top right to add and save a note.I did this and wrote something in there as a test and after the first time I ...
Read moreMinha empresa tem vários atendentes, então eu criei um departamento para cada um dos atendentes, por isso é exibido no chat para os departamentos departamentos com o nome dos atendentes, mas eu preciso ...
Read moreI created a departmentcredted 2 users in that departmentcreted chat widget using drop down menu for the departmentselected all usersHow do I make sure that only those 2 users in the department can chat no ...
Read moreHi Jerome!How do I get the button off in responsive mode? There are two buttons (1 on the side and the other on the bottom), I need to take only the lower one
Read moreHello, I did not find anything talking about update from version 2 to 3. Is this possible? If yes do you have any material to guide the update? If not, how would you migrate to 3 without losing your call ...
Read morei try to upload the image form operator window but chat user cant see that image how to enable it ?
Read more
Release date: 07.02.2024
PHP 8.3 ready, ChatGPT improvements and much more...
Release date: 13.02.2024
PHP 8.3 ready, ChatGPT, improved language files and bug fixes.
Release date: 25.04.2024
Multiple Clients on Tickets, Upload your Logo, bug fixes.
Release date: 20.02.2024
PHP 8.3 ready, ChatGPT improvements, bug fixes.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
