HelpDesk 3 - Version 3.5.9

End of Year release for HelpDesk 3. Happy to announce the availalility for HelpDesk 3 - Version 3.5.9. We have great improvements and a couple of new features.Changelog Attachments are now sent in PHP IMAP ...

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Ticket attachments

How to share files and images in HelpDesk 3 is fairly easy and can be done without posting an answer. File sharing the right way.

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Client Upload Attachments - Live Support Chat

On all our software the client can upload attachments if you allow so. This is how you allow it.There is an option in your main settings to allow file sharing for the client as standard.Or you can allow ...

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Email to Ticket with Attachments

With HelpDesk 3 and Cloud Desk 3 you can use any email account to pull in support requests. The build in php imap feature will pull in the email and create a ticket and also a new user account if you whish ...

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Ticket Attachements

Ok, so when creating a ticket for admin, it says I will be able to add attachments later, yet, I do not see where I am able to do this: screenshot link removedCan you please instruct? this is a High Necessity ...

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