HelpDesk 3 02.10.2017 2460 Support Status: Closed Solution: Yes Netthandel
You told me to choose the appropriate department in the chat when trying to contact you. I have never seen any way to choose department. I just clicked the owl and started a chat. How can I choose a department?
Release date: 07.02.2024
PHP 8.3 ready, ChatGPT improvements and much more...
Release date: 13.02.2024
PHP 8.3 ready, ChatGPT, improved language files and bug fixes.
Release date: 02.04.2024
Improved ChatGPT, File upload better security, front end editor.
Release date: 20.02.2024
PHP 8.3 ready, ChatGPT improvements, bug fixes.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
Thank you for your ticket.
You will need to login to our support area and the chat will give you more options.
https://jakweb.ch/hd3/login
Future support will only be served through the new support area.
Thank you for your understanding.
In that case I suggest you remove the button to create support cases here. That is not logical for long time customers :-)
(I understand you have worked hard to push the Gold-update, and I am thankful for that. It just was not logical for me to be able to choose department. )
The text on the chat has been changed now, so it should be clear.
Thank you for your feedback.
*** Ticket closed ***