HelpDesk 3 27.09.2017 2306 Support Status: Closed Solution: Yes Netthandel
I tried to upgrade from HelpDesk 2 to 3, but when choosing "Upgrade at $59" it stil adds $178 to the checkout...
Correct, thank you very much for the report.
It is now correct. Please note that an upgrade is not possible at this moment. Means you would need to install fresh.
When we releasing the Gold version we will include an upgrade file for the most important data, like clients and support tickets.
Thank you.
Thank you. Will try now. Silver versus Gold, what is the difference? Just release version, or more features?
You account has now access to HelpDesk 3.
Gold will also have a few more features but mainly bug fixes.
Thank you very much for your purchase.
Release date: 16.09.2023
Language translation on the fly, performance improvements.
Release date: 06.06.2023
2 new chat start templates, bug fixes and library updates.
Release date: 13.09.2023
Live Translations for the live chat and support tickets.
Release date: 09.08.2023
cName support, bug fixes and security updates.
Correct, thank you very much for the report.
It is now correct. Please note that an upgrade is not possible at this moment. Means you would need to install fresh.
When we releasing the Gold version we will include an upgrade file for the most important data, like clients and support tickets.
Thank you.
Thank you. Will try now.
Silver versus Gold, what is the difference? Just release version, or more features?
You account has now access to HelpDesk 3.
Gold will also have a few more features but mainly bug fixes.
Thank you very much for your purchase.