HelpDesk 3 27.09.2017 2175 Support Status: Closed Solution: Yes Netthandel
I tried to upgrade from HelpDesk 2 to 3, but when choosing "Upgrade at $59" it stil adds $178 to the checkout...
Correct, thank you very much for the report.
It is now correct. Please note that an upgrade is not possible at this moment. Means you would need to install fresh.
When we releasing the Gold version we will include an upgrade file for the most important data, like clients and support tickets.
Thank you.
Thank you. Will try now. Silver versus Gold, what is the difference? Just release version, or more features?
You account has now access to HelpDesk 3.
Gold will also have a few more features but mainly bug fixes.
Thank you very much for your purchase.
Release date: 05.06.2023
4 new start templates, security updates, bug fixes and more.
Release date: 06.06.2023
2 new chat start templates, bug fixes and library updates.
Release date: 01.05.2023
Rest API for mobile rewritten, improved speed and security.
Release date: 16.04.2023
Multi Server Installation Wizard, library updates, performance boost
Correct, thank you very much for the report.
It is now correct. Please note that an upgrade is not possible at this moment. Means you would need to install fresh.
When we releasing the Gold version we will include an upgrade file for the most important data, like clients and support tickets.
Thank you.
Thank you. Will try now.
Silver versus Gold, what is the difference? Just release version, or more features?
You account has now access to HelpDesk 3.
Gold will also have a few more features but mainly bug fixes.
Thank you very much for your purchase.