HI Jerome,
Could you consider adding the ability to add predefined URLs in teh same way you can add predefined responses. This would help as we often redirect clients to different parts of our site and having predefined URLs would help.
Kind regards.
Mark
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Thank you for your suggestion. We have put it on the list and wll integrate this feature in the near future. In the meantime you can use the predefined responses just with a link in it.
Have a great day.