Live Chat v3.2
Live Chat 3 15.08.2017 2391 Support Status: Open Solution: No agh57
Hi. I have just downloaded v. 3.2 of Live Chat and haven't been able to install it. I am having two issues. Firstly, I am not able to show a different Live Chat button when it is online than when it is not. And secondly, and more urgent, when a user opens a initiates a chat with operator it shows a light blue screen in the chat window which disables the whole chat and doesn't work. I have a screenshot in order to show you the problem, but can't send it through here. Please, I need help with this as soon as possible. Right now we have returned to previous version of chat due to this problem.Thanks, Agustin
Hi,
thank you for creating a support ticket. Sadly your access to support has been expired.
You can extend your support here: https://jakweb.ch/shop/i/1/support
After purchase support access we will help you to get you up and running in no time.
Thank you very much for your support.
Good evening,
has that been fixed? Thank you for your feedback.