Support Tickets - Submitting a ticket

Hello

You have told me and others that we should have one question per ticket or stick to the topic, my question is if I submit a ticket and you awnser it and I feel I have another question about the same topic or I don't feel like it's been resolved and you close the ticket right away, is that not taking away my right to to ask a question?

I mean no offence it's just in my mind is that a ticket should be marked as closed if both parties agree its been resolved?

Thanks

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