Hello,
I would like to know if there is a way to save a draft. For tickets, that need more attention or that require a long response, it will be great to see this option.
Let me know if there is way to do that.
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Thank you for your suggestion.
There is no option at the moment, but if I can I will implement that feature within the upcoming release.
Thank you very much. I appreciate your attention to that. Lately, our support tickets require long responses, and sometimes it is challenging keeping the response, and continuing to write after a while.
I'll look out for the update and hopefully you can implement on your upcoming one.
It will be implemented within version 1.2.
Thank you for your suggestion.
*** Ticket closed ***