Support Tickets - another department view contact history
another department view contact history
Live Chat 3 02.06.2017 2690Bug ReportStatus: ClosedSolution: Yes apoxe
hi, if i assing a operator to a department and access to leads (not leads all) he can se all info of another departmens.
and how to asign a contact mail per department?
Replies (4)
Jerome
Thank you for your report we will check and get back you asap.
For the email address please define so in the department itself.
02.06.20170
Jerome
Thank you for your patience.
We have checked the Leads and Leads (all) option and it works fine from our side on the latest available version.
The offline message access will be granted when leads has been granted, however we will add an extra permission level for the offline messages within the next release.
Best regards Jérôme
02.06.20170
apoxe
Thanks Jerome, i will whait next release and check again the parameters, do you have a stimated time?
02.06.20170
Jerome
Probably in around 2-3 weeks but we have not announced yet the release date. You will find the release dates or the expected release date on the home page near the footer.
Thank you for your report we will check and get back you asap.
For the email address please define so in the department itself.
Thank you for your patience.
We have checked the Leads and Leads (all) option and it works fine from our side on the latest available version.
The offline message access will be granted when leads has been granted, however we will add an extra permission level for the offline messages within the next release.
Best regards
Jérôme
Thanks Jerome, i will whait next release and check again the parameters, do you have a stimated time?
Probably in around 2-3 weeks but we have not announced yet the release date. You will find the release dates or the expected release date on the home page near the footer.
Thank you for your patience.
*** Ticket closed ***