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Support Tickets - API i want to get call API using URL using phone no is this possible ?

API i want to get call API using URL using phone no is this possible ?

HelpDesk 09.05.2017 2342 Support Status: Open Solution: No kemamurali

if user with phone number opend a ticket in Helpdesk when i call url  "API"with phone no opend tickets with that user or phoen no is possible to open is this possible ?

Replies (3)

  • avatar Jerome

    Thank you for opening a support ticket.

    Can you please explain it better, I do not understand your question.

    Thank you very much

    09.05.2017 0
  • avatar kemamurali

    https://www.youtube.com/watch?v=Lb1Obb3SXCM

    have alook at this vedio i want to use jakweb helpdesk inseted of zenddesk

    09.05.2017 0
  • avatar Jerome

    Sorry, but this video goes for 23 minutes?!

    09.05.2017 0
attachment cant be seen for emails ? too many tickets opend with this error how to block this ?
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