Rest API for Mobile Apps, updated libraries, performance boost.
Cloud Chat 3 / Version 3.1.2
Release date: 13.03.2023
Rest API for Mobile Apps rewritten, Stripe update and bug fixes.
HelpDesk 3 / Version 4.0.8
Release date: 01.05.2023
Rest API for mobile rewritten, improved speed and security.
Cloud Desk 3 / Version 2.1.2
Release date: 16.04.2023
Multi Server Installation Wizard, library updates, performance boost
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Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
Thank you for opening a suppor ticket.
Following rules when you create a support ticket:
Thank you very much.
When you upload new buttons for the chat you will need to copy / paste the embed code that belongs to that button on your website (do not forget to remove the old one).
sorry i will follow the rules form next time
you understand my Quesion wrong i think
when i am chatting with user i send an image file but user click on it he cant see any thing
He should see a link in the chat and when he clicks on it it will open in a new window.
Yes he see link but can't open the image show erorr 404
That means the path is wrong is the image in your file system after uploading? Permissions are set in the folder files?
where is the folder this image store path ? and folder name
The folder is files and inside you have more folders for the operator it is the operator folder.
Make sure the file is there if not you might have to change the permissions for the files and the folders inside.