Support Tickets - Chat Window shows error From email address has extra text - JAKWEB Live Support Chat, HelpDesk and Cloud Chat

Chat Window shows error From email address has extra text

Live Chat 3 17.02.2017 2344 Support Status: Closed Solution: Yes tpilant

Did my first install

Went through settings and setup smtp server as well.

Embed code on 2 sites get following error in chat widget "The requested URL /start/1/en was not found on this server."

Maybe something I need to set up? not sure.

Also why do I get this as the from mail address eithe using Mail()/SMTP

webmaster@imunlmtd.comUsing PHPMailer 5.2.22 (https://github.com/PHPMailer/PHPMailer)

Jerome

You are using the mod rewrite modus but probably forgot to add the htaccess file to the root and to the operator folder.
https://jakweb.ch/faq/a/145/rewrite-or-pretty-url-s
Regards
Jérôme

17.02.2017 0
tpilant

Thank you I jad actually set that to 1 when I installed. Set back to zero all is well.
Did you have an answer on the email why this is trailing the from email address "Using PHPMailer 5.2.22 (https://github.com/PHPMailer/PHPMailer)"
Also any resources on configuring,setup and use of software?

17.02.2017 0
Jerome

Sure we have a lot of FAQ articles adding more weekly.
https://jakweb.ch/faq/c/7/live-chat-3
When did you receive this message? Debug Mode is turned off by standard and therefore you should not receive it.

17.02.2017 0
tpilant

I get this on all my emails it trails the from email address.

20.02.2017 0
tpilant

I use mailgun for email it helps keep mail out of spam folders, but with this trialing the from email address, the emails are being flagged as spam.

20.02.2017 0
Jerome

Does that happen when you use PHP Mail() as well?

20.02.2017 0
tpilant

Yes

20.02.2017 0
Jerome
Please open the class/class.phpmailer.php and find:
```
public $XMailer = '';
```
replace with:
```
public $XMailer = ' ';
```
Added just a blank space between, does that work?
20.02.2017 0
tpilant

Great that corrected it
Thank
Terry Pilant

20.02.2017 0
Jerome

Thank you for the feedback.
*** Ticket closed ***

20.02.2017 0