Support Tickets - Button in WordPress

Hi,

Sure no problem. You can place the button on any website doesn't matter if it is driven by WordPress.

We have an FAQ article about placing the button into WordPress and others: https://jakweb.ch/faq/a/17/wordpress-prestashop-joomla-and-co

That should help you to create the correct embed code and place it into the correct files.

Many thanks Jerome, always fast on the answers

Hello Jerome

I was able to put the button, I used it floating, but it does not do any action when I click the button, see:

Http://www.sacplus.com.br

Includes code in footer.php

Another topic, me and my partner would like to know the LCPS to see if it is viable to buy Live Chat Server, would you have some demo access?

Thanks

Please check your embed code, some of your code is below the body that won't work. The stylesheet needs to be placed between the head tags probably in your header.php file.

Demo for Live Chat PHP Server will be available in a couple of hours, we are working on it.

Good Night Jerome

I made a simple php file, the button continues without action, see:

Http://digisac.com.br/

Good Morning,

Now you place it on a different domain, so you have to use the cross domain option when creating the button code.

Please use the code feature in the editor for posting code (<>).

Good morning Jerome,

Sorry for the code.

As for the button, I was able to put it and work on a different site, but it only worked in one browser, it came with another notebbok with different IP and the button did not appear and after this access did not work the other as well, and I did not change anything in the code

Http://www.digisac.com.br

Thanks

Good morning, Jerome,

Sorry, forgot to translate and sorry for disturbing, but some difficulties I need to ask

Sorry for the code.

As for the button, I was able to put it and work on a different site, but it only worked in a browser, it came with another notebbok with different IP and the button did not appear and after this access did not work the other as Well, and I did not change anything in the code

Http://www.digisac.com.br

Thanks

On this page you have to select at least following options:

• jQuery (because it is not already available)
• Cross Domain

copy and paste the code again, replace the current one and try again.

OK, let's go:

Selected Floating Button
Include selected jQuery library
Cross-domain Selected

Button does not appear, I take the selection Cross domain and button appears but no action

I tried all possible combinations

Please send me access to your FTP and operatir panel via following form: https://jakweb.ch/access-form 

Thank you very much for the information and your patience.

Please check following to files:

https://www.sacplus.net.br/atendimento/cross_domain.html

https://www.sacplus.net.br/atendimento/same_domain.html

Both working now, I have replaced one file from the upcoming 2.0 version: js/slide_up_cross.js that will fix an issue with Button to SlideUp.

Thanks again for your patience and I appologise for any inconvenience.

Thank you Jerome

Now it's working cross

I would like to make an observation, Chatbot should work if any operator is not online. ChatBot could receive some requests and respond even when the company is closed, I believe that would be an important function for BOT's

Thnks

Thank you for your request, we will see what we can do within one of the next releases.

Have a good afternoon.

*** Ticket closed ***