Support Tickets - Contact form

Je l'ai lu et accepté les <a href="termes-et-conditions" target="_blank">conditions d'utilisations</a>

It does not work

Have you checked the FAQ article about the contact form? https://jakweb.ch/faq/a/100/contact-form-builder

Yes we checked the item
How to add a checkbox with a point link on cgu

You can create a checkbox in the contact form and make it mandatory. You cannot use HTML in the name fields.

How to add HTML in name fields.
Really need

You cannot use HTML in name fields, there is no way to do it.

I am very annoyed, really need
Why not add the function, in the next update please
Thank you

The problem is not that I don't want, it is just not possible at this moment. Of course I have noted your request and will see what we can do with the next update as we always do.

Hello,

To popup a map on the contact page
Like on your page, can we use the function?

<script type="text/javascript">
$(document).ready(function() {
$('.jakMap').on('click', function(e) {
 e.preventDefault();
 frameSrc = $(this).attr("href");
 $('#JAKModalLabel').html("Location Switzerland");
 $('#JAKModal').on('show.bs.modal', function () {
 $('#JAKModal .modal-body').html('<iframe width="550" height="350" frameborder="0" scrolling="no" marginheight="0" marginwidth="0" src="http://maps.google.com/maps?q=heinrich+bosshard+strasse+26&hl=en&ie=UTF8&view=map&f=d&daddr=Heinrich+Bosshard-Strasse+26,+8352+Elsau,+Switzerland+(JAKCMS)&geocode=CXJnVKiGezmEFb3V1AIdFgKGACH2VJGa9wb1hQ&t=m&ll=47.502591,8.782539&spn=0.10437,0.274315&z=12&output=embed"></iframe>');
 });
 $('#JAKModal').on('hidden.bs.modal', function() {
 $('#JAKModal .modal-body').html("");
 });
 $('#JAKModal').modal({show:true});
});
$('.jakMapS').on('click', function(e) {
 e.preventDefault();
 frameSrc = $(this).attr("href");
 $('#JAKModalLabel').html("Location Spain");
 $('#JAKModal').on('show.bs.modal', function () {
 $('#JAKModal .modal-body').html('<iframe width="550" height="350" frameborder="0" scrolling="no" marginheight="0" marginwidth="0" src="https://maps.google.com/maps?f=q&source=s_q&hl=en&geocode=&q=Carrer+l\'Obila,+3,+Benissa,+Spain&aq=0&oq=carrer+obila+3&sll=37.0625,-95.677068&sspn=44.793449,84.726562&t=h&ie=UTF8&hq=&hnear=Carrer+l\'Obila,+3,+Benissa,+Alacant,+Spain&z=14&ll=38.693161,0.094064&output=embed"></iframe>');
 });
 $('#JAKModal').on('hidden.bs.modal', function() {
 $('#JAKModal .modal-body').html("");
 });
 $('#JAKModal').modal({show:true});
});
});
</script>

In the cms not found the function?
Or integrate it into footer

2)Other question not found on the FAQ
We have created a register page and we have incorporated a welcome text
Once connects how replaces the text with a new one?
Example like on your page here / register-login

Why we have not the name next to "Welcome"
Example: Welcome, Kingoodeal

Small bug when you activate "Navbar, float"
An offset between the menu is the content

Thank you

Good Morning,

Sure, please use it. It is placed on the page in the Javascript Tab. Remember with CMS you do not need to edit files you can add custom CSS and Javascript code on each individual page.

Show content for members or guest, please read following FAQ article: https://jakweb.ch/faq/a/107/content-for-members-guests

Can you please tell what template you use?

Hello,

thanks for your support
The template used is mosaic

Could you update your demo in version 2.3 and you install all the modules, use your demo to configure etc ...... ca help mewink
How to add to "Search - Used (+ - *) to refine your search"

On search how to add a

code removed

Thank you

You will need to activate "MySQL Full-Text Search" for improving the search. You will find it under Manage - Search Settings.

All Demos will be updated soon, thank you for your patience.

You will need to add it in the Below Header section, you will have examples already. Please use the code tab to paste code in future.

Thank you.

Not answered on bug with mosaic template
Image attached:

How do I add the code to "search"?
Do you need to create a page?
I would add pictures, etc ....
Thank you.

It is not a bug and I have explained it above:

You will need to add it in the Below Header section, you will have examples already. Go to Manage - Below Header and add a new one the same as the other and select the search page (Show on Search).

I do not understand your message ?
We have look on the cms not found or add the code you have delete on "search".

The only thing is to create a new page?
We have created a below content.
On the page "search" I do not see any code add

Small bug when you activate "Navbar, float"
An offset between the menu is the content
When I pass the menu on fix, more offset

Found for research, sorry

Hello,

We do have a display bug when you enable option "navbar on float"
An offset between the menu is the content.
Once disabled more offset

Thank you

Please edit the the template file customstyle.php in your template folder mosaic.

<?php } if (!$jkv["navbarstyle_mosaic_tpl"]) { ?>
 #sb-site {
 margin-top: 0;
 }
 .navbar {
 margin-bottom: 0;
 }
 <?php } else { ?>
 #sb-site {
 margin-top: 115px;
 }
 <?php } if ($jkv["boxpattern_mosaic_tpl"]) { ?>

You will need to change the margin-top to your needs.

We have changed the margin above 64px;
It works except in telephone mode always, an offset

You could add a responsive class for smaller screens.

That will help you: http://getbootstrap.com/css/

I do not understand the
Why add a sensitive class to small screens.
The template is not sensitive?

Of course the template is fully responsive, but it depends what you have added below the navbar, how you use the navbar and for that you sometimes needs a responsive class for the navbar only.

For standard use that is not necessary but when custom content is displayed in a way it has not been planed you might need to adapt the stylesheet. That is either a bug nor a error it is just how web design works, we try to cover most but we can't cover all.

Thank you for your understanding.

Hello,

Image attached:

Thank you

I just did a fresh installation without any modification on the Mosaic design and it works in all screen sizes.

Tested on Galaxy S5, iPhone 7, iPad Pro, iPad 2 and iPhone 5 with or without the top navbar.

The white space appears on floating navbars, to fix the issues in whatever settings you have you will need to make following changes:

template/mosaic/css/screen.css & dark.css find:

.main-slideshow {
 position: relative;
 margin-top: -20px;
}

replace with:

.main-slideshow {
 position: relative;
}

template/mosaic/customstyle.php find:

<?php } if (!$jkv["mainbg_mosaic_tpl"] && $jkv["pattern_mosaic_tpl"]) { ?>
 body, #sb-site {
 background-image: url("<?php echo BASE_URL;?>template/mosaic/img/patterns/<?php echo $jkv["pattern_mosaic_tpl"];?>.png");
 }
 <?php } if (!$jkv["navbarstyle_mosaic_tpl"]) { ?>
 #sb-site {
 margin-top: 0;
 }
 .navbar {
 margin-bottom: 0;
 }
 <?php } else { ?>
 #sb-site {
 margin-top: 115px;
 }
 <?php } if ($jkv["boxpattern_mosaic_tpl"]) { ?>

replace with:

<?php } if (!$jkv["navbarstyle_mosaic_tpl"]) { ?>
 #sb-site {
 margin-top: 0;
 }
 .navbar {
 margin-bottom: 0;
 }
 <?php } elseif ($jkv["mininavbarshow_mosaic_tpl"]) { ?>
 #sb-site {
 margin-top: 60px;
 }
 @media (min-width: 768px) {
 #sb-site {
 margin-top: 115px;
 }
 }
 <?php } else { ?>
 #sb-site {
 margin-top: 60px;
 }
 <?php } if ($jkv["boxpattern_mosaic_tpl"]) { ?>

Best regards

Thank you, we will make the following changes:

One question: How do I change the number of days? Not found in panel a by this code js

<script src="/_files/mosaic/jquery.countdown.min.js"></script>
<script>
$(function () {
 var austDay = new Date();
 austDay = new Date(austDay.getFullYear() + 1, 1 - 1, 26);
 $('#countdown').countdown({until: austDay});
 $('#year').text(austDay.getFullYear());
});
</script>

For example, have 30 days or 7 days instead of 369 days ?

Following line needs to be changed:

var austDay = new Date();

Regards

But how?

The figures here correspond to what
Month Day Year

+ 1, 1 - 1, 26

We do not give support for custom modifications as stated when purchased a license and this goes into custom modification.

var austDay = new Date();
 austDay = new Date(austDay.getFullYear() + 1, 1 - 1, 26);

the code above does set the current date (first line) and the second line will add one Year to the current date. The countdown needs a date in the future, so you either set a valid javascript date in the future or you change the new Date() function.

You will need to replace the two lines with that for example:

var austDay = new Date(2017, 1 - 1, 28);

Kind regards

Hello,

We added a checkbox, the only problem it finds below the button sent and how does it make it mandatory?
Otherwise it works

When do you plan to update the cms?
When do you plan to upgrade your demo?

Thank you

That button is not part of the form, therefore you have to add your own check method in PHP. You could add the checkbox within the form but you can't use html in the form builder as explained above.

There is no plan to update CMS as it works without major issues. Why do we need to update the demo? There would be no changes to it.