HelpDesk 08.01.2017 2110 Feedback Status: Closed Solution: Yes mr_Rob
Does helpdesk system has option to allow user to send attachment after ticket created? I found out it only available for first time open ticket has option to send attachment
Version : 1.9.7
Good Morning,
Please update to 1.9.8 as soon as possible. Your account also does not have access to support, you can purchase support access here: https://jakweb.ch/shop/i/1/support-access
Yes, the client can upload more attachments later via the dashboard (the camera symbol).