HelpDesk 08.01.2017 2098 Feedback Status: Closed Solution: Yes mr_Rob
Does helpdesk system has option to allow user to send attachment after ticket created? I found out it only available for first time open ticket has option to send attachment
Version : 1.9.7
Release date: 12.10.2024
Updated ChatGPT, bug fixes and performance improvements.
Release date: 14.10.2024
Updated ChatGPT models, bug fixes and performance.
Release date: 08.09.2024
New ChatGPT Models, language file improvement, bug fixes.
Release date: 23.10.2024
New ChatGPT models, bug fixes and performance improvements.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
Good Morning,
Please update to 1.9.8 as soon as possible. Your account also does not have access to support, you can purchase support access here: https://jakweb.ch/shop/i/1/support-access
Yes, the client can upload more attachments later via the dashboard (the camera symbol).