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HelpDesk 10.12.2016 2214 Support Status: Closed Solution: Yes jfeuzeu


Hello, I was wondering how I could make Helpdesk display in French on the french traslated pages of the website. Thanks!


Replies (7)

  • avatar Jerome

    Please check the embed code it contains the language shortcode (en) you will need to make that dynamically. Use the shortcode from your website.

    10.12.2016 0
  • avatar jfeuzeu

    Hi Jerome, Could you guide a lttle on how to make that dynamic? I will send a sample embed code here, please modify it for me and I will do the same for the other site.

    10.12.2016 0
  • avatar Jerome

    I can't give you an example it depends hour website handles the multi language part.

    10.12.2016 0
  • avatar jfeuzeu

    "lang" appears in 3 places:

    1) lang=en&

    2) jrc_lang="en";

    3) lang=en&

    Should I replace each "en" buy the proper code, that I'm still looking for?

    10.12.2016 0
  • avatar Jerome

    Yes, but just the en.

    10.12.2016 0
  • avatar jfeuzeu

    Now, where can I edit the text ike "Listing Question?" on the live chat box?

    10.12.2016 0
  • avatar Jerome

    Please stick with the tickets you have created: https://jakweb.ch/support/t/555/text-edit

    Thank you.

    *** Ticket closed ***

    10.12.2016 0