HelpDesk 08.12.2016 2162 Feedback Status: Closed Solution: Yes goldstrikn
Hi Jakweb team,
I would like to make a request for helpdesk on your future update. The ability to disable priority when creating tickets. Many customers that create tickets place a "high priority" status when in reality they're not. So, to prevent that, it would be nice to disable this feature from the backend admin side of helpdesk.
Thanks.
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Thank you for your request.
It will be implemented within the next release.
Kind regards
Jérôme
Thank you Sir. I await for this new update when ready.
Available soon in Version 1.9.6.
Thank you for your patience.
*** Ticket closed ***