HelpDesk 08.12.2016 2190 Feedback Status: Closed Solution: Yes goldstrikn
Hi Jakweb team,
I would like to make a request for helpdesk on your future update. The ability to disable priority when creating tickets. Many customers that create tickets place a "high priority" status when in reality they're not. So, to prevent that, it would be nice to disable this feature from the backend admin side of helpdesk.
Thanks.
Thank you for your request.
It will be implemented within the next release.
Kind regards
Jérôme
Thank you Sir. I await for this new update when ready.
Available soon in Version 1.9.6.
Thank you for your patience.
*** Ticket closed ***