HelpDesk 06.12.2016 2003 Support Status: Closed Solution: Yes goldstrikn
Helpdesk text editor shows some type of emoticon/emoji bug. Anytime I use the double quotes ( " ) and parantheses it will show an emoticon instead of the intended text of characters. For example, if I reply to a ticket explaining the following:
("USD", "CAD") it will show as shown below
Please advise if this is a known bug, or corrected in latest version of helpdesk.