HelpDesk 06.12.2016 2355 Support Status: Closed Solution: Yes goldstrikn
Hi Jakweb,
Helpdesk text editor shows some type of emoticon/emoji bug. Anytime I use the double quotes ( " ) and parantheses it will show an emoticon instead of the intended text of characters. For example, if I reply to a ticket explaining the following:
("USD", "CAD") it will show as shown below
("USD","CAD"
Please advise if this is a known bug, or corrected in latest version of helpdesk.
Regards.
Thank you for your ticket.
You can turn off smilies in your settings to prevent automatic smiliey parsing.
Following shortcodes will be converted to smilies:
Best regards
Jérôme
ok, now it is cleared. Thank you.
You're welcome.
*** Ticket closed ***