Support Tickets - Confused Client Register

Good Morning,

Thank you for opening a support ticket with us.

When a client register he will be assigned to the web project you set in the settings. Should that web project not have any support access the client won't have it either.

The other option is right below the web project setting Guest support access if that is set to No, the new client won't have access either, you will need to give him access after he registered in the operator panel - clients.

Hope it is clear now.

Best regards
Jérôme

Thank You I think its very clear now -

Also I have a querstion in regards to the extended license?

I have some members who use my services and I would like to install

your script in sub-dfirectories for them -

What are your terms for extended licesnses??

Thanks

Tom

With our extended license you can do that, important is that the license stays with you and you do not give access to codes and or files.

Unlimited license holder can install as many instances they like for they customers. You cannot sell your license and you cannot resell licenses on a web based platform. The code and product is licensed to you only and cannot give away to any third party.

https://jakweb.ch/license-agreement

Thanks, Thats What I Thought, I will proceed

Its an Awesome script - by the way ;-)

-Tom

Thank you very much for the feedback.

*** Ticket closed ***