Support Tickets - Buttons

Thank you for opening a ticket with us.

When you upload the files you do so via operator panel, please. There is no need to create a folder anymore inside the files/buttons directory.

After uploading the images (on/off) you will need to create the embed code with the wizard and select the code next to your image.

The db.php file says to put your domain only, plus it links to our FAQ article here: https://jakweb.ch/faq/a/98/full-site-domain

To use the chat in 3 different languages, pass your language variable from your website inside the embed code. More information can be found here: https://jakweb.ch/faq/a/119/buttons-client-chat

Best regards

Good morning,

That is correct, the slide up will not use your image you have uploaded. Any other option will show the images.

The bubble colours have 11 options to add more you will need to select one and change the colour to your needs in the css/style.css

With the header/title do you mean the slide up window with the blue and orange border on top? If so please open the css/slide_up.css file and find:

.jrc_chatbox .header.header_bg_default, .jrc_chatlink .header.header_bg_default

change to anything you want.

Thank you very much.

That is part of the bootstrap framework.

To change the color you will need to open template/slide_up/chat.php or template/pop_up/chat.php and find:

<a href="<?php echo $parseurl;?>" class="btn btn-xs btn-danger" onclick="if(!confirm('<?php echo $jkl["g40"];?>'))return false;"><i class="fa fa-power-off"></i></a>

btn-danger means read, you can use btn-warning, btn-info, btn-success, btn-primary, btn-default. Or add your own bootstrap button class and name it for example btn-purple and add following class to the stylesheet.

.btn-purple { 
 color: #ffffff; 
 background-color: #611BBD; 
 border-color: #130269; 
} 
 
.btn-purple:hover, 
.btn-purple:focus, 
.btn-purple:active, 
.btn-purple.active, 
.open .dropdown-toggle.btn-purple { 
 color: #ffffff; 
 background-color: #49247A; 
 border-color: #130269; 
} 
 
.btn-purple:active, 
.btn-purple.active, 
.open .dropdown-toggle.btn-purple { 
 background-image: none; 
} 
 
.btn-purple.disabled, 
.btn-purple[disabled], 
fieldset[disabled] .btn-purple, 
.btn-purple.disabled:hover, 
.btn-purple[disabled]:hover, 
fieldset[disabled] .btn-purple:hover, 
.btn-purple.disabled:focus, 
.btn-purple[disabled]:focus, 
fieldset[disabled] .btn-purple:focus, 
.btn-purple.disabled:active, 
.btn-purple[disabled]:active, 
fieldset[disabled] .btn-purple:active, 
.btn-purple.disabled.active, 
.btn-purple[disabled].active, 
fieldset[disabled] .btn-purple.active { 
 background-color: #611BBD; 
 border-color: #130269; 
} 
 
.btn-purple .badge { 
 color: #611BBD; 
 background-color: #ffffff; 
}

That should get you started.

That is also within the bootstrap framework (if you mean the button).

You can change that in the template/slide_up/feedback.php and template/slide_up/contact.php, look for the class btn-primary.