Support Tickets - Hi! I have a couple of questions.

Hi! I have a couple of questions.

Live Chat 16.06.2016 2381 Support Status: Closed Solution: No phaiymty

is there anyway to avoid operators from being logged out when idle??

also anyway we can change this

Redirect to Contact Form (if busy or no answer)

to 60 minutes?

Replies (2)

Maria

Thank you for your ticket.
Operators should not get logged out, except. Your server handles sessions wrong, loss of Internet connection or wrong full site domain in your include/db.php.
Do you also get logged out when using the Remember Me checkbox?
Redirect clients after X minutes can be changed within the settings.

16.06.2016 0
Jerome

Everything OK with your installation?
Thank you for your feedback.

27.06.2016 0

IE browser problem - This session has expired Form when no operator live: Create a ticket?

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