Support Tickets - Hi! I have a couple of questions.
Hi! I have a couple of questions.
Live Chat 16.06.2016 2332SupportStatus: ClosedSolution: No phaiymty
is there anyway to avoid operators from being logged out when idle??
also anyway we can change this
Redirect to Contact Form (if busy or no answer)
to 60 minutes?
Replies (2)
Maria
Thank you for your ticket.
Operators should not get logged out, except. Your server handles sessions wrong, loss of Internet connection or wrong full site domain in your include/db.php.
Do you also get logged out when using the Remember Me checkbox?
Redirect clients after X minutes can be changed within the settings.
Thank you for your ticket.
Operators should not get logged out, except. Your server handles sessions wrong, loss of Internet connection or wrong full site domain in your include/db.php.
Do you also get logged out when using the Remember Me checkbox?
Redirect clients after X minutes can be changed within the settings.
Everything OK with your installation?
Thank you for your feedback.