4 new start templates, security updates, bug fixes and more.
Cloud Chat 3 / Version 3.1.3
Release date: 06.06.2023
2 new chat start templates, bug fixes and library updates.
HelpDesk 3 / Version 4.0.8
Release date: 01.05.2023
Rest API for mobile rewritten, improved speed and security.
Cloud Desk 3 / Version 2.1.2
Release date: 16.04.2023
Multi Server Installation Wizard, library updates, performance boost
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That is correct, IMAP/POP (better to use IMAP), will fetch any email accounts (multiple) when IMAP ready into HelpDesk. That means you are not limited to use email accounts running on the same server, it could be a Gmail address for example.
It is also possible to have more then one email account checked. To make it work your server will need php_imap extension installed and you will need one access to Cron jobs.
Thanks for the answer. I think that solution will be my answer to pipe issues I'm currently facing.
For more information about the new PHP IMAP feature within HelpDesk: PHP IMAP Fetch Emails