Live Chat 24.04.2016 2311SupportStatus: ClosedSolution: Yes rocfreitas
I cannot make my chat on Live chat to start. When a new user send us a message, the system just shows this message - "Please, wait"- and nothing happens. The new chat doesn't appear on the operator window. What can I do?
Replies (2)
Jerome
Thank you for your purchase and opening a support ticket.
Thank you for your purchase and opening a support ticket.
Please make sure you use the correct full site domain (https://jakweb.ch/faq/a/98/full-site-domain) and sessions are in working order on your server.
Should you not found a solution, please tell us the URL to the client chat.
No feedback.
*** Ticket closed ***