Support Tickets - Can Make Source Changes or Other Edits

Thank you for your ticket, we will check and trying to reproduce it and get back to you asap.

Could you tell us the browser and version, please?

CHROME Version 49.0.2623.110 m

Thank you very much, bug confirmed.

Quickfix, please open operator/template/js_tickets.php and find:

$('#ticketModal').on('hidden.bs.modal', function () {
              $(this).removeData();
              location.reload();
            });

replace with:

$('#ticketModal').on('hidden.bs.modal', function () {
              $(this).removeData();
              location.reload();
            });
            
            $(document).on('focusin', function(e) {
                if ($(e.target).closest(".mce-window").length) {
                    e.stopImmediatePropagation();
                }
            });

Save and upload the file. This fix is included within the next release.

Thanks again for your report.

good. that fixed it.

Thank you for the feedback.

*** Ticket closed ***