Hey, I thought I seen it once before, but I cant remember where and I cant find where to add a message so when a visitor is just on my page looking, I can push a message out to them to engage them, can you remind me where this feature is? lol sorry
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Updated ChatGPT, bug fixes and performance improvements.
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Updated ChatGPT models, bug fixes and performance.
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New ChatGPT models, bug fixes and performance improvements.
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No problem.
Please go to your operator panel - live chat - Auto ProActive.
Aaah, so that's what that is...lol. Good, because that was going to be my next question. Hey thanks Jerome
where it asks for the URL...does that represent the page the chat is on, i want the message to show?
That is correct.
Cool let me try it out then, thanks again
Hmmm...I set one up for 5 seconds, opened up new browser and visited the site...nothing happened?
Here are my settings, they are right aren't they? http://easycaptures.com/fs/uploaded/891/7370880155.png
If you have a message on your home page you might need a / at the end of the url. Please check in the operator panel how your server interpret the URL's.
Please make sure the URL is correct, the browser has not had a ProActive (Engage) message before. Also try to empty your files cache under maintenance and check again.
yea...i just used http://mainwebsite.com nothing tricky just simple main domain. Ok i will try clearing cache i guess
still nothing. :(
If you have a message on your home page you might need a / at the end of the url. Please check in the operator panel how your server interpret the URL's.
Hmm...that worked. but it seems to "repeat" or "loop" like I closed the message window and then when I came back to my chrome browser to type this reply, I heard the alert again, so I went back to firefox to look and the message had popped back up, think it's a bug?
ok...i see what it's doing. it "is" indeed repeating every "5" seconds, as that's whats entered in the admin. Even if I stay in my firefox browser, it repeats when I close it each time. You may want to investigate that.
Please send me login details to your Operator panel with super operator access so I can check what is going on in your installation.
We don't have this here and with the amount of customers we have that would have been reported for sure.
https://jakweb.ch/access-form
ok...did you get new user email?
Please use following form to send us the super operator login details: https://jakweb.ch/access-form
sent
Thank you for your information, there was indeed a bug in the cross browser ProActive file.
It has been fixed on your server and the fix will be available within the next release.
Thanks again for the report.
;) Hey thank you for the support. I'm glad I could help.
*** Ticket closed ***