Support Tickets - 2 different login pages

Hi Johannes,

Thank you for opening a support ticket.

As you might understand we can't give free support for custom modifications. However we do offer a custom modification service which is 50 USD / Hour.

The only hint I can give you is to check the home.php file from line 163 that will handle the client login and redirections. The code is commented and easy to understand.

Thank you for your understanding.
Maria

Hi Maria,

Thank you! I will have a look at it first and if I can't find out it might be that I need your custom modification service.

Cheers

Johannes

Hi again,

I made an alternative way to go around the problem. As the helpdesk is only used for support of one script I send the customer after registration through the API direct to the reset password page with a prefilled email address and changed the text of the reset password page and as well the welcome email text.

Now I have one question: Is it possible to make a shared login. Either as custom work or hint so I can do it myself.

Thanks

Johannes

How difficult it is to create a shared logins depends on how both softwares are installed. The easiest way would be in the same database with different prefixes, then the second question is how your software does encrypt the password for the user, we use a custom password hash and 256 bit encryption.

As a customer you can download our HelpDesk to WordPress bridge and check how we solved this problem.

https://jakweb.ch/download/f/17/helpdesk-wordpress-user-bridge

Should you need custom modifications please let us know, for the WordPress bridge plugin we used about 8 hours, but maybe your script is simpler so we would need less hours.

Hi Maria,

Thanks!

I will have a look ar both scripts and the bridge I've downloaded.

It will take some days but I will get back on the issue.

I would prefer that:

In the meantime couldn't I pay you for one hour so you can have a look at the (installed ) scripts and can give me a quote how they can be integrated (shared login)

Regards

Johannes

Hi Johannes,

Maria will be back tomorrow, you can send all the details via following form: https://jakweb.ch/access-form

We will have a look into it.

Thank you very much

Jérôme

Hi Jerome,

Thanks! I already worked a lot on the two scripts that have to be integrated witk a share login. I created some workarounds and thesework fine but still have two different logins.

The problem is that it would be impossible for you to find your way in the customized scrips because it's all in Dutch.

Is it possible to install your script in a test environment without license problems?

If yes I will install bot scripts clean and have you look at it and give me a quote on what it will cost to make the shared login.

Cheers

Johannes

Sure, the license always include a live and test installation.