Live Chat 26.03.2016 2214 Support Status: Closed Solution: Yes intertouch
Dear Support
we configer the helpdesk module, but the chat is not working.
We need your support please.
Please contact me @ : tarek_ashram@yahoo.com
Regards.
Thank you for opening a support ticket with us.
Where does the chat not work? Embed into a website?
Have you updated to the latest version via Auto Updater?
Thank you for your answers.
Hi Maria,
Thanks for your reply, from where I can update to the latest version?
Regards
Please go to your operator panel - settings - maintenance.
https://jakweb.ch/faq/a/97/auto-updater
Release date: 05.06.2023
4 new start templates, security updates, bug fixes and more.
Release date: 06.06.2023
2 new chat start templates, bug fixes and library updates.
Release date: 01.05.2023
Rest API for mobile rewritten, improved speed and security.
Release date: 16.04.2023
Multi Server Installation Wizard, library updates, performance boost
Thank you for opening a support ticket with us.
Where does the chat not work? Embed into a website?
Have you updated to the latest version via Auto Updater?
Thank you for your answers.
Hi Maria,
Thanks for your reply, from where I can update to the latest version?
Regards
Please go to your operator panel - settings - maintenance.
https://jakweb.ch/faq/a/97/auto-updater