Hi. Before I would like to congratulate the Live Chat is spectacular.
I wonder if it is a possibility to pick up the customer's name in the standard responses.
Example: Hello%name%, how can I help?
Thank you.
Release date: 16.09.2023
Language translation on the fly, performance improvements.
Release date: 29.09.2023
ChatGPT, live translation, new templates and bug fixes.
Release date: 13.09.2023
Live Translations for the live chat and support tickets.
Release date: 09.08.2023
cName support, bug fixes and security updates.
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Thank you very much for your kind words.
Yes that is possible: https://jakweb.ch/faq/a/113/answers-and-text
Does that work for you? Thank you for your feedback.
No respond.
*** Ticket closed ***