Support Tickets - Capturing User Name

Capturing User Name

Live Chat 17.03.2016 2496 Support Status: Closed Solution: Yes juniorkyoodai

Hi. Before I would like to congratulate the Live Chat is spectacular.

I wonder if it is a possibility to pick up the customer's name in the standard responses.

Example: Hello%name%, how can I help?

Thank you.

Replies (3)

Jerome

Thank you very much for your kind words.
Yes that is possible: https://jakweb.ch/faq/a/113/answers-and-text

17.03.2016 0
Jerome

Does that work for you? Thank you for your feedback.

20.03.2016 0
Jerome

No respond.
*** Ticket closed ***

24.03.2016 0

name user

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