4 new start templates, security updates, bug fixes and more.
Cloud Chat 3 / Version 3.1.3
Release date: 06.06.2023
2 new chat start templates, bug fixes and library updates.
HelpDesk 3 / Version 4.0.8
Release date: 01.05.2023
Rest API for mobile rewritten, improved speed and security.
Cloud Desk 3 / Version 2.1.2
Release date: 16.04.2023
Multi Server Installation Wizard, library updates, performance boost
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
Thank you for opening a support ticket and thank you for your purchase.
Please read the help next to it.
Button format has to be as follow. Online Button: yourname_on.(png/jpg or gif)! Offline Button: yourname_off.(png/jpg or gif). Always upload two buttons at the same time.
I did follow those instructions, they are both PNG files.
Sorry to ask again, the buttons are as follow:
And you select both files and upload it at the same time? Permission is set to the files folder and the folders inside the files folder?
The buttons folder exists inside the files folder and has as well permission 775?
Yes, except the permissions were set to 755, but I just tried setting to 775 and still get the same error.
Depending on your system how it is set, please try 777 on the files folder and the folders inside.
Hi, did it work? If not could you send me FTP and operator login details, please.
No respond within 7 days.
*** Ticket closed ***