Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

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ID: 31 Status: Closed

Image / Filemanager sub folder

Hello Jerome,Not Work:

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ID: 30 Status: Closed

HelpDesk file and imagemanager path.

Hello,New problem:

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ID: 28 Status: Closed

CMS 1.4 - new category manager

Hi Jerome.I tested your new version CMS 1.4 and I found maybe small bug. New category manage not ...

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ID: 26 Status: Closed

Does not send message to the online user

Hello, good morning.I found that there is a small Bug. When the user is online and clicking the ...

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ID: 24 Status: Closed

Quick Chat Message not saved.

Hello,Error:In the live chat, the first message sent by the client does not appearto the operator, ...

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ID: 12 Status: Closed

Business Chat WP Gravity Forms

The chat script in the footer of WordPress sites breaks Gravity Forms on mobile devices. Gravity ...

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ID: 8 Status: Closed

Avarats issue

I have a bug report and a question.1. I described it in the screenshot ...

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ID: 5 Status: Closed

Upload file client side

A bug has been reported that uploading files for the client side won't work. This bug has been ...

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ID: 1 Status: Closed

Forgot Password

The forgot password function in Light, Business and Websocket is not working when used with other ...

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