This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.
In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.
Hello,The front end or client side of helpdesk is missing the Dashboard. Customers were loggin in, ...
Hello,Prior to give you the bug description, please note DIRECTORY and URL paths that may help to ...
Hi Jerome,thanks for your works.Sidebar widget works in all pages and plugins, but is still bug in ...
Hello, I noticed in this new version of chat 3. Loading the page has a very rare effect.
Hi. Im gettign an error 500 when I try to select a Custom date range in the Statistics page.This is ...
Hello,On the edit imap section of helpdesk, I get the following warning. please advise.Warning: ...
Live Chat widget doesn't stay fixed on mobile browers when field is on focus. Tried on both Android ...
Hi, I updated from HelpDesk 1.8.x to 1.9 using the auto updater. I also edited the db.php ...
Parse error: syntax error, unexpected '}' in /var/www/vhosts/deskbot.io/httpdocs/email.php on line ...
Release date: 07.02.2024
PHP 8.3 ready, ChatGPT improvements and much more...
Release date: 13.02.2024
PHP 8.3 ready, ChatGPT, improved language files and bug fixes.
Release date: 02.04.2024
Improved ChatGPT, File upload better security, front end editor.
Release date: 20.02.2024
PHP 8.3 ready, ChatGPT improvements, bug fixes.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
