Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

Create new Ticket

ID: 786 Status: Closed

Statistics bug 3.1

Hi jerome, i upgrade to latest 3.1 version and i found bugsif i assign a operator statistics (not ...

Read more

ID: 784 Status: Closed

i wan to open ticket system using Customer phone number thru URL

http://help.eurotelia.com/operator/index.php?p=clients=phonenumberand tickets opend releated to ...

Read more

ID: 781 Status: Closed

Issue and suggestion

Hi,I want report to you some important issue with this chat software.First... I test in Firefox and ...

Read more

ID: 779 Status: Closed

How to login into the forum

Hi Jerome, Forum not work :-(I have still button 'signin' na 'register' below my login information ...

Read more

ID: 778 Status: Open

CMS - Plugin Blog - frontend

Bad count$resultgt = $jakdb->query('SELECT COUNT(*) as totalAll FROM ' . $jaktable . ' WHERE ...

Read more

ID: 777 Status: Closed

CMS http -> https

What can I put into .htaccess for redirect http -> https 1:1 with seo url?thx

Read more

ID: 775 Status: Closed

Dashboard analytics

Jerome if i asign a user with a department and role analytics (not all) in dashboard images he/she ...

Read more

ID: 773 Status: Closed

another department view contact history

hi, if i assing a operator to a department and access to leads (not leads all) he can se all ...

Read more

ID: 772 Status: Closed

Proactive chat hang

Hi, when i have a visitor and i send proactive chat if he push yes or no .. nothing happens, and ...

Read more