This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.
In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.
I did the purchase but the download file is empty, please check and send me the file correctlyOrder ...
Hi Jerome,When a customer enters their name in the widget I get notification of who the customer is ...
Hi,can you add the possibility to:Have an option to disable the message box on Knock Knock (I want ...
Hii test in multiple OS (Mac and windows) multiple navigators (chrome, firefox, safari)sometimes i ...
Hi Jerome,I am having this issue in IE/Edge with the latest version installed. When a customer ...
Hi Jerome,Just reporting a bug. When you navigate to a page where I have the widget installed in IE ...
Can you add an additional API Token and Key to my account for the additional Live Chat 3 license ...
HI Jerome,Could you consider adding the ability to add predefined URLs in teh same way you can add ...
Release date: 12.10.2024
Updated ChatGPT, bug fixes and performance improvements.
Release date: 14.10.2024
Updated ChatGPT models, bug fixes and performance.
Release date: 08.09.2024
New ChatGPT Models, language file improvement, bug fixes.
Release date: 23.10.2024
New ChatGPT models, bug fixes and performance improvements.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
