Now available in our shop and download area the latest version for CMS 1.3 and Live Chat Business 1.2. That is probably the best update for you because for future updates you don't need to download and install ...
Read moreToday we will give you a few important comand lines for your next SSH session you will need one day when you run your own server. Let's cut the text and get straight to work.Run updates for Ubuntusudo apt-get ...
Read moreLive Chat Business 2.2 is now available through Auto Updater in your operator panel or in our download area for all our existing and of course new customers. This release will bring mainly bug fixes and ...
Read moreToday is a great day! With the release of Live Chat 3.0.4 we also release the official Android Native App that works together with your very own Live Chat 3 installation.We have spent the last couple of Months ...
Read moreLive Chat PHP Server 1.0.4 is now available. With over 148 files changed and/or added this is the biggest update so far and you won't be disappointed.We are happy to announce the new feature: Multiple ...
Read moreThe best way to run the PHP Daemon is thru SSH and with a Session. That way you have total control what is going on with the PHP Daemon and you can access the session any time you want.First open a ssh tunnel ...
Read moreYou need a web server to run CMS.The web server must have PHP and MySQL with one available database.If your web server is running on Apache you can use the build in URL optimizer and get a slightly better ...
Read moreCMS is build on PHP widely used on web servers. MySQL for storing all the necessary data and HTML5/CSS3.CMS is using a few third party products like:jQueryBootstraptinyMCE - EditorShadowboxjQuery Tags - ...
Read moreThe new cookie law is already set on certain browsers but don't worry our software is up to date and ready for it.However there are certain servers that are not ready for the new cookie law. Should your chat ...
Read moreThe live chat build into all our solutions does check every x seconds if the client has left or not. That is important otherwise the operator is talking to a client that does not exist anymore. It works the ...
Read moreHi Jerome,Next idea for your future version.BLOG:I think that If comments are off in article it is not important to be shown info about the number of comments.Code for comments is in line 40 in original file ...
Read moreHi. I really need help. When a customer enters the chat and the operator starts the service session expires in two seconds, no time to type anything.
Read moreHi,Thanks for the quick response on the previous IE problem (ID: 298). It worked!There's 1 remaining problem related to IE browsers (ver. 10, 11, etc) Whenever the dashboard people end the chat session ahead ...
Read moreHi,Hope you can assist.Having an issue which keep occuring no matter what browsers or configurations we try.We often get this message on the client side of the chat:System said:has probably left the ...
Read moreCan not disconnect user in console - no option to do so. Person chatting can not exit the chat session. When I logout of software, chat window still shows as operator online, can not go offline in console. ...
Read moreHello, is there a way I can extend or eliminate the session expire in the backend? The problem is: When an operator logs into de Backend and there is no one to attend it reamins open waiting for someone, but ...
Read moreSo when I share a file the dashbord does not send or get any responses. Also File never gets to reciepient.Any Ideas.Regards Terry
Read moreWe have installed HelpDesk 3 here: Https://support.motionrc.comWe have been testing for 3 hours and have some possible bugs to report and we have a few questions:Bug reports There is no option to open a ...
Read moreRegarding the chat widget on mobile devices - THIS IS VERY IMPORTANT - opening a chat session in a new tab is a VERY BAD user experience. We worked with Zendesk last year to test new chat applications and we ...
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