Desktop Notifications is on his way and will be available soon on all browsers. At the moment you can have desktop notifications on Chrome, Safari, Firefox and IE9I have been playing around with it for a while ...
Read moreWe are proud to announce the availability of HelpDesk 1.8. The complete support solution has now an integrated Chat Bot. We have also added a wilcard engage (proactive) feature, that allows you to fire the ...
Read moreHappy June and Happy New Cloud Chat 3. We finally finished the new release for Cloud Chat 3, Version 2.5 has a complete rebuild of everything.The last update was back in October and you had to wait a long time ...
Read moreWe have a great new release for Live Chat 3, not many new new features but a lot under the hood. We recommend as always to update as fast as possible.Changelog Improved push notifications within Group Chat ...
Read moreWe have just published a new release for Cloud Chat 3. Get ready for some performance improvements, bug fixes and library updates.The new cookie standard is also in place, so we are ready when it is ...
Read moreCloud Desk 3 in Version 1.1 is now available!!! We have been working hard, released beta versions and now it is ready to rock in Gold!We have been redesigned everything and have implemented all your ...
Read moreFast, faster, GTI. The new Cloud Desk 3 in Version 2.1.1 is now available. With many new features and a lot of performance improvements.Important we dropped support for PHP 7, you will need to have at least ...
Read moreWith the latest release of Live Chat, Live Chat PHP Server and HelpDesk we have integrated push notifications via Pushover. Pushover has like us a very fair pricing policy, they want 5 USD one time fee and ...
Read moreWhen using Paypal as a payment gateway please make sure you activate IPN in your Paypal account.What IPN is and how to activate can be found on the Paypal Website: Paypal IPN.
Read moreShould you not receive any push notifications on your Android device or only receive push notifications when the app is open please try following:Please login to our push server and reset the keys. Enter the ...
Read moreYou can easily add the ticket content to the email notification for your client. That way they can read your answer in their email inbox.Simply go to your operator panel - components - Answers / TextEdit the ...
Read moreHello,Great product! Just one issue so far. I am trying to get the sms to send a notification to my phone when help chat is requested. I signed up for both Twillo and Nexmo and input my info ...
Read moreI installed the helpdesk script on my website http://cosender.com/helpdesk/but when i tested it and started a chat with a computer, the operator get's the notification and can accept to start the chat but ...
Read moreCMS is really perfect. I admire Jerome for his work. Myslím že CMS je mnohem lepší než Wordpress or Joomla.The main advantages that I like:Easy creation of templates (the ability to implement easily any ...
Read morewhen i setup the twillo ph num say xxx-xxx-xxxx in adminwhat ph num do i add in the operator/user panel .. ie is operator ph num say yyy-yyy-yyyy will text notification from his assigned website go to his ph ...
Read moreHi,I have just installed Helpdesk Ticket System. As per my understanding, I have created a web project.Now I would like to assign a group to that project.Then when I create a ticket for that project I am ...
Read moreI have the HelpDesk 1.8 installed, and would like to get a notificatuion via email when a customer adds a new ticket in the HelpDesk AND when the customer updates the ticket.I have tried to add an email to the ...
Read moreOdd problem. The live chat and departments all work great from a PC and a Tablet. But from a moblie phone Android (Not sure about iPhone) You can pull up the chat, put in your info and hit the Start Chat ...
Read moreHi J,My operators are complaining that they are not notified when another operator calls in private chat, and also in the private chat window does not appear the name of the operator who is talking to me! How ...
Read moreHi, I have HelpDesk 1.9 and try to set up Pushover. I have installed the app on iOS, have set up an app inside Pushover.net, and got my token and key.I have tried to set up the settings inside HelpDesk 1.9, ...
Read moreHi,I would like to setup projects but I am unable to do so. What I am looking is, need to create a project, assign team to that project and then assigning tasks.When any thing posted with in the team email ...
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Release date: 18.03.2025
Turn off restore code, bug fixes and performance improvements.
Release date: 14.10.2024
Updated ChatGPT models, bug fixes and performance.
Release date: 18.02.2025
Updated Datatables, Turkish language file improved, bug fixes.
Release date: 23.10.2024
New ChatGPT models, bug fixes and performance improvements.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
