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Native Apps - HD3 / CD3

Buy our native Apps for HelpDesk 3 and Cloud Desk 3 to publishing it under your own Name and with your own Logo and Design.One native App license includes:1 LicenseAndroid App *iOS App *1 Version / Upgrades to ...

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Native Apps - LC3 / CC3

Buy our native Apps for Live Chat 3 and Cloud Chat 3 to publishing it under your own Name and with your own Logo and Design.One native App license includes:1 LicenseAndroid App *iOS App *1 Version / Upgrades ...

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HelpDesk 3 / WordPress User Bridge

WordPress plugin to connect the operators and clients with HelpDesk 3. Free for all HelpDesk 3 license holder. Latest Version 1.1

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LiveChat 3 / WordPress User Bridge

WordPress plugin to connect the operators with Live Chat 3. Free for all Live Chat 3 license holder. Latest Version 1.1

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Ubuntu 14.04 and Virtualmin Part 1

Today we will show you how to install virtualmin on a fresh Ubuntu 14.04 running on a vps with the new services like digitalocean or vultr.Virtualmin is free and licensed under the GPL license, with Virtualmin ...

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Ubuntu 14.04 and Virtualmin Part 2

Welcome to our second part of how to install Virtualmin on Ubuntu 14.04 and run your own web hosting environment.Missed the first part? Read it here.Your server is up and running but not quite finished yet. In ...

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WordPress - HelpDesk Bridge

This is a WordPress plugin that shares the user database from WordPress with HelpDesk, it will create clients automatically in HelpDesk and will log them in as well.Operator can be synchronised with HelpDesk ...

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WordPress - LiveChat Bridge

This is a WordPress plugin that shares the user database from WordPress with LiveChat, you can synchronise operators from WordPress to LiveChat with a click.Operator can share the login details with LiveChat ...

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CMS 2.3

We are pleased to announce the availability of CMS 2.3. Long awaited and finally available, we have added one new plugin, added the advanced editor also on quick editing form, updated all libraries and fixed ...

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Live Chat 3.0.2

Live Chat 3.0.2 is now available from our Download Area or via Auto Updater. We have build in more ways how you can display the client chat, black list certain URL's (when client is not chatting) and improved ...

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Live Chat 3.0.3

Get you hands on one of the biggest release yet. We have included all the features you have requested plus much much more!We have included a public or password protected group chat in Live Chat 3 with up to 50 ...

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Exciting times Ahead

In the next couple of weeks we will introduce native apps for LCPS, Live Chat 3 and HelpDesk 3 available for IOS and Android.We have been working very hard to provide the best possible Live Chat solution for ...

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Live Chat 3.0.4

Today is a great day! With the release of Live Chat 3.0.4 we also release the official Android Native App that works together with your very own Live Chat 3 installation.We have spent the last couple of Months ...

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Installation First Steps

I you chose a stand-alone version, please read the installation manual very carefully! Installing Live Chat is very simple and the installation wizard will guide you through in only two steps.Important ...

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1&1 Server Connection

If you install Live Chat or any our Products on a 1&1 server you might run into a database connection problem.Please use following setting to connect to your 1&1 database:define('DB_HOST', ...

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Installation - First Step

When you install CMS the first time, please read the installation manual very carefully! Installing CMS is very simple and the installation wizard will guide you thru in only two steps.Important information ...

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Database and Password Hash

Installing our software is very simple and the installation wizard will guide you through in only two steps.Important information about the include/db.php file. Please open this file in any text or php ...

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Change Avatars

All our support and sale software come with default avatars for the live support chat. However it might not suit your business or design, for that we have created a lot of avatar packages.You will find them in ...

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WhatsApp Chat Feature

With the new release of HelpDesk 3, Live Chat 3 and Cloud Chat 3 we have build in WhatsApp Chat. This gives you a whole new possibility to let your customer connect with you by WhatsApp by not knowing your ...

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Email Adresses, PHP Imap and SMTP

HelpDesk 3 has many options like sending emails via PHP Mail(), SMTP or fetch email accounts to create tickets and so on.Very important is that you do not mix or use the same email address for the same ...

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Location Setup / Different Countries

One license includes Cloud Desk 3, Sign Up page, Administration panel and an included support/news system. The license is licensed to you (Domain). You can run Cloud Desk 3 on your selected domain (changing ...

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Wildcard Sub Domain

With the new release of Cloud Desk 3 we have implemented a wildcard sub domain feature. That means all your customer can now have their business name in a subdomain.https://businessname.yourdomain.comTo have ...

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Sending Emails with OAuth2

From Today, Cloud Desk 3 will have the option to connect your email account with OAuth2.The setup with Google, Yahoo and Microsoft is time intensive and needs a lot of reading and doing, but you can do it now ...

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SMTP Error: Could not connect to SMTP host

Hi, I just installed Live Chat Business and I am not receiveing emails from the offline contact form. Tried using either Mail() or SMTP. If I use SMTP after a few seconds I receive the error: SMTP Error: Could ...

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Sometimes I receive an alert about IMAP error

Hi,Sometimes I receive an error about IMAP connection. Once or twice a day. How can I disable this?Following error occured when trying to connect to the mailbox , with username : No such host as ...Regards

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Imap Error

I've this error when fetching email from gmail:Following error occured when trying to connect to the mailbox , with username : Can't open mailbox {imap.gmail.com:993/imap/imap/tls/novalidate-cert}: invalid ...

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Open Connect or Login from another app

Hello, we`re trying to connect from another father application where this Helpdesk and Chat give support, but we want to use the same users that we already have in the other system. Is there a way to share ...

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Need help with installation

If it is not obvious, I am not a developer... I need help installing CMS, I cannot get the installer to connect to the database. Which settings do I have wrong?// Database connection and setupdefine('DB_HOST', ...

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too many tickets opend with this error how to block this ?

[#1444] PHP IMAP ErrorFollowing error occured when trying to connect to the mailbox , with username : Can not authenticate to IMAP server: [CLOSED] IMAP connection broken (authenticate)

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