Halloween is close and we have a freebie for you! Grab some cool Live Chat, HelpDesk or Cloud Chat 3 Buttons. We have also added some fancy social buttons in halloween style.
Read moreToday we will show you how to install virtualmin on a fresh Ubuntu 14.04 running on a vps with the new services like digitalocean or vultr.Virtualmin is free and licensed under the GPL license, with Virtualmin ...
Read moreWelcome to our last part of how to install Virtualmin/Webmin on Ubuntu 14.04.Should you have missed part 1 and part 2 you can read it here.In the last part we will cover how to setup your Nameserver, domain, ...
Read moreWe are happy to announce the release of HelpDesk 1.1.It has been a long time since the last update for HelpDesk but we think it was worth it. We have implemented the latest administration design with the ...
Read moreChristmas is close and most of you would probably like to have a snowing effect on your website. Thanks to Javascript, CSS3 and HTML5 Canvas it is done with ease.You can add a snowing effect to any container ...
Read moreAfter our release of HelpDesk 1.1 we gained so many new customers and received a lot of new feedbacks, suggestions and bug reports. It makes us really happy to see our product live on many different domains ...
Read moreWe are pleased to announce the release of HelpDesk 1.3. We have implemented all the features you have requested and fixed all the bugs you have reported. We have also improved SMTP sending and implemented a ...
Read more29.02.2016You will remember that date because it changed the way how we build and manage websites in the future.CMS 2.0We are pleased to announce the availability of CMS 2.0. The best and easiest way to build ...
Read moreIt is time for another update for our complete support solution. HelpDesk 1.4 is now available via our download area or use the Auto Updater in your operator panel.We would like to thank you once again for all ...
Read moreHappy 4th of April! We are proud to release CMS 2.1 with a brand new template called Mosaic, CMS now offers 2 templates within the package with almost unlimited options. We have not just added a new template ...
Read moreThe little things that makes life easier.This update is all about little features and improvements in code and security. Please check the change log below.Change Log News are not limited to only show three ...
Read moreHelpDesk will give you a lot of options how and where you can place the live chat button without any coding knowledge.You have three/four options for buttons: slide out. slide up. button with slide up and pop ...
Read moreI you chose a stand-alone version, please read the installation manual very carefully! Installing Live Chat is very simple and the installation wizard will guide you through in only two steps.Important ...
Read moreThe best way to run the PHP Daemon is thru SSH and with a Session. That way you have total control what is going on with the PHP Daemon and you can access the session any time you want.First open a ssh tunnel ...
Read morePlease note this is a guide for our old product Live Chat. Check the correct FAQ category for each product for further help. Also there is a complete user manual and installation video included in the download ...
Read moreYou will need a quality hosting enviroment with following requirements.The web server must have PHP and MySQL with one available database.Minimum requirements for your web server:Minimum PHP 5.3Minimum MySQL ...
Read moreThis is the brother from the below_header hook. You can close some divs or add some extra stuff that doesn't fit in the main section.
Read moreHelpDesk has a great client api integrated. You can integrate this into your own website where your client create a user or change their data or delete their user profile. You need curl installed on your ...
Read moreHelpDesk can send ticket reminders and also it can close tickets to use this you need to setup a cronjob and point to the cron.php file.Setup a cron job is easy and can be done through your control panel on ...
Read moreHelpDesk has a build in content management system, it allows you to change the text and layout via operator console, your web browser.Please login into your operator panel and go to Settings - Front Text. ...
Read moreRemoved in HelpDesk Version 1.9, please use PHP Imap.With HelpDesk it is possible to convert emails to tickets. With each server control panel the setup is slightly different, however within HelpDesk the setup ...
Read moreHi Jerome,We solved breadcrumbs in this last ticket https://jakweb.ch/support/t/52/cms-breadcrumbs The final code has been<?php foreach($jakcategories as $ca) if ($ca['catorder'] == 1 && ...
Read moreOn the settings operator/index.php?p=settings there is an option that shows Close ticket after (day(s)). But, it doesn't close the tickets. I place 7 days, and the ticket is active after ...
Read moreHello,I would like to know if there is a way to save a draft. For tickets, that need more attention or that require a long response, it will be great to see this option. Let me know if there is way ...
Read morehey jerome,you may remember we spoke the other day re helpdesk system, i really hope you dont mind but i wanted to ask you if there was a quick way to add a new ticket to a specific web project id... something ...
Read moreHi Jerome,I would like to know if the ticket reminder can be disabled. I can't find a way through the settings to do that.Thanks,Geron
Read moreHello,I made few standard responses, from operator/index.php?p=responseticket. I made a few bullet points and about 4 paragraphs. The bug is that I used it on ticket response, but only showed the last part ...
Read moreIs it possible or has this been requested to have the Tickets Auto Refresh/Show new Replies after you enter them in?Right now it seems you have to enter the reply and close the ticket popup window. If you go ...
Read moreI have the dashboard open in a browser tab and obviously open several others.When I go back to the dashboard tab I realize that the Online Status Button is red, ie it automatically changes my status offline ...
Read moreHello Jerome,I have an issue with your latest build 1.3. I wish I knew before updating, because you also update the pipe.php for which it cause issues with my piping. It apparently, overwrote what I had set ...
Read moreHi,I have two tickets in helpdesk that are blank. However, viewing the actual email that contained the info from the ticket (I checked from the email I use for pipe), it is visible when I view the ...
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Release date: 12.10.2024
Updated ChatGPT, bug fixes and performance improvements.
Release date: 14.10.2024
Updated ChatGPT models, bug fixes and performance.
Release date: 08.09.2024
New ChatGPT Models, language file improvement, bug fixes.
Release date: 23.10.2024
New ChatGPT models, bug fixes and performance improvements.
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