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Questions and Answers that are valid for all our products.

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404 Page not found

In case you see an error message on the front or back end that the page cannot be found (404). You might have enabled the rewrite feature but did not...

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Important Setup for CC3 and CD3

This how to video will guide you through the final steps after the installation for Cloud Chat 3 and Cloud Desk 3. Please watch this video after you...

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License not working or valid

In case your license code is not working, please make sure to check this answers first: Are you entering the correct license information? Does...

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How to place the live chat in WordPress

This short video guide will show you have to add the live chat correctly into your WordPress based website.