Ticket Help

This FAQ Section will help you how to write a correct ticket so you get help quickly.

Ticket Help

How to open a Support Request?

Thank you for opening a support ticket with us. Please read this carefully before you open a support ticket: Have you set a short and meaningful ...

Ticket Help

Can everyone see my ticket?

This decision is up to you, on the left-hand side in the ticket settings you can set whether your ticket is public or private.Please do not share any ...

Ticket Help

Maybe there is already a solution to your problem?

It is best to have a look at our FAQ or use the search. Often there is already a solution to your problem. That saves you waiting time. If there is ...