Support Area

We will explain how to use our support area.

Support Area

Minimal Requirements

Live Chat 3 needs following minium requirements. PHP 7 or higher (PHP 8.1 ready) MySQL 5.6 or higher / MariaDB 10 or higher 1 Databases (can...

Support Area

Customer Support

Thank you very much for reading this, it will take around 5 minutes. We like to say a few words from our experience from the last 15 Years giving...

Support Area

Technical Support

Technical support period is activated starting from the day of the license purchase (when purchased with Envator or in our online shop). You can ask...

Support Area

FAQ - Cloud Chat 3

You will find all FAQ articles for Cloud Chat 3 on our main website: https://www.jakweb.ch/faq/c/8/cloud-chat-3

Support Area

FAQ - HelpDesk 3

Please find all FAQ articles for HelpDesk 3 on our main website: https://www.jakweb.ch/faq/c/9/helpdesk-3

Support Area

FAQ - Live Chat 3

Please find our FAQ for Live Chat 3 on our main website. https://www.jakweb.ch/faq/c/7/live-chat-3

Support Area

How to use the support area

Our support area is for members only. You will need to register on our main website JAKWEB. Your profile will be synced automatically with our...