How to open a Support Request?

Thank you for opening a support ticket with us. Please read this carefully before you open a support ticket:

  • Have you set a short and meaningful title?
  • Did you check the related articles after entering a meaningful title?
  • Have you checked our FAQ your answer might be already there!

Nothing? Ok, let's do it.

  • One Question per Support Request.
  • Please add as much informations you can and be as precise as possible.
  • Do not post any login information to your server or operator panel, if we need it we will ask for it.
  • You can add screenshots and other attachments right below after the editor, simply drag and drop them into the upload container.

We are looking forward for your support request.