With various options one of them is a button of course you have the status online and offline. Choose from PopUp, SlideUp, Button to SlideUp, Link, SlideUp with status image.
Upload your own buttons, change colour the possibilites are limitless.
You can also hide the chat when no operator is online or show the contact form.
With various options one of them is a button of course you have the status online and offline. Choose from PopUp, SlideUp, Button to SlideUp, Link, SlideUp with status image.
You can choose from various options once again, show the whole lot like name, email address, phone number, departments and question field.
Should you want to make it easy just select quick chat and your clients only need to enter a question to start the chat.
Add your own gretting message for the client in your operator panel. Set automatic messages after certain time when no operator has picked up the chat.
For example after 1 minute: Thank you for your patience we will be with you any minute. That way your client know they have not been forgotten.
Integrated chat bot can answer questions the client has, setup your chat bot in the operator panel.
As long no operator has picked up the chat the chat bot will try to help your customer.
When an operator enters the chat the client will get informed with the operator name and avatar.
Automatic messages can be added, changed and removed from your operator panel.
100's of emoticons are included and well known as they are the same as on your iOS or Android device.
They also fully compatible with any device and of course with our native apps.
When the operator gives permission to share files the client can upload a file type he has permission for.
We check each file that get's uploaded that is a file type that has been allowed and the size is not too big for your server settings.
Client will have sound alert activated by standard and receives one on a new message only.
Of course he can turn the sound off anytime when browsing to a new page it turns on automatically to not miss a thing.
PopUp chat is always available, even when you have set the slide up chat clients can open the chat anytime in a new window.
On SlideUp mode the chat will automatically slide down when the PopUp chat button has been clicked.
The chat window can be minimised anytime to see content that might get hidden.
Even when minimised the chat will still inform the client on new messages with sound or / and desktop notifications.
The client can end the session anytime with the provided button.
Depend on your settings the client will get redirected to the feedback form or the chat will end immediatelly if pressed.
Simplified feedback form can be turned on from your operator panel. It will enhance each operators statistic of course.
From our customers experience a simplified form works best as customer does not want to spend a lot of time on feedbacks.
Release date: 12.10.2024
Updated ChatGPT, bug fixes and performance improvements.
Release date: 14.10.2024
Updated ChatGPT models, bug fixes and performance.
Release date: 08.09.2024
New ChatGPT Models, language file improvement, bug fixes.
Release date: 23.10.2024
New ChatGPT models, bug fixes and performance improvements.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
