HelpDesk 3 - Version 4.2.1

HelpDesk 3 - Version 4.2.1

About JAKWEB 02.04.2024 1841

HelpDesk 3 - Version 4.2.1

Great news, HelpDesk 3 is now available in Version 4.2.1. One of the longest pause between two releases and we are happy to announce the new version with following changes.


  • Improved ChatGPT
  • Translated all front end files correctly
  • Send transcript emails fixed
  • Fixed issue with chatgpt predefined text
  • Front end editor improved
  • Payment Gateway (Subscription) fixed
  • Smiley box now opens to the left
  • Better security for file uploads
  • File upload improved in general
  • Delete attachments on Nginx improved
  • Security updates
  • All known and reported bugs fixed
  • General performance improvements

FAQ Guide for AI

Please visit our FAQ for more information and how to setup and use the new AI bot, translation and polish content feature.

If you are already using Version 4.0 or higher, the auto-updater is available and the update should take only about 5 seconds to complete. However, if you encounter any issues during the update process, we offer an update service that can be purchased in our shop.

Support and Purchase

If you require support, please log in to your account and visit our support area. Please make sure that your support access has not expired. If you are not currently a customer, you can purchase your own professional Support - Helpdesk 3 license and enjoy the most complete support solution available.

Thank You

We would like to thank you once again for your great feedback and support. We hope you enjoy using the latest release of HelpDesk 3.