Cloud Desk 3 - Version 2.1.4

Cloud Desk 3 - Version 2.1.4

About JAKWEB 09.10.2023 1437

Cloud Desk 3 - Version 2.1.4

Get ready for a significant release of Cloud Desk 3! Even though the change in the version number may seem small, the features and improvements are substantial. ChatGPT, additional chat templates, language translations, and enhanced statistics are just the beginning.


  • Live language translation for the Live Chat
  • Live language translation for the support tickets
  • AI for the chat bot
  • ChatGPT integration acting as Chatbot
  • More templates for the chat
  • Improved design and better responsiveness
  • Extended Statistics for the Support Area
  • Extended Statistics for each individual Ticket
  • Improved Group Chat Area in the Operator Panel
  • Fixed error on standard URL's
  • Security updates for various third party libraries
  • Security update for htmLawed
  • jQuery Updated
  • leaflet Updated
  • Languages improved
  • All known and reported bugs fixed
  • General performance improvements

More Statistics for the support Area

support statistics toggle

support ticket statistics

ChatGPT and Language Translations

Cloud Desk 3 has now ChatGPT included as well. We have implemented the AI chat bot and live language translation for tickets and the live chat, please check the FAQ for more information.

Upgrade Administration Panel

The administration panel can easily be upgraded via the build in Auto Updater.

Upgrade Live Support Server

The live chat server can easily be upgraded via the build in Auto Updater.

In case you struggle with the upgrade we do offer an upgrade service, it can be purchased in our shop.


Please login with your account and head to our support area. Make sure your support access has not expired.

Are you interested in building your very own Live Support and Chat Business? Cloud Desk 3 will provide you with everything you need! Included is a complete administration panel for managing your clients, a sign up page the same as here: Cloud Desk 3 / Sign Up - Demo (can be customised of course, pure HTML), the complete Cloud Desk 3 with payment integration, subscriptions and membership control plus world class support access. IOS and Android Apps native app access straight from the App and Google Play Store.

Contact us, start a chat to discuss the details, or purchase your complete license with our partner Envato: Cloud Desk 3 today.

Thank you very much for your patience and lots of feedbacks. We whish you a successful business with Cloud Desk 3.

Thank YOU

We would like to thank you once again for the great feedback and enjoy the latest release for the most complete support solution available.