HelpDesk 3 - Version 4.1

HelpDesk 3 - Version 4.1

About JAKWEB 22.06.2023 1135


HelpDesk 3 - Version 4.1

AI is here for HelpDesk 3, we have built in ChatGPT into the system and it can act as a live chatbot and even answer a support ticket when creating a new one.

Chatbot in Action



We have also redesigned the Group Chat, made it fully responsive and you can change the design easily from the operator panel.

group chat design

Changelog

  • OpenAI integration acting as Chatbot
  • OpenAI integration can answer support tickets
  • Group Chat new design and responsive
  • 4 new start templates for the live chat
  • Database Class updated
  • Security update for htmLawed
  • Payment method fixed for Stripe on front end
  • All known and reported bugs fixed
  • General performance improvements

If you are already using Version 4.0, the auto-updater is available and the update should take only about 5 seconds to complete. However, if you encounter any issues during the update process, we offer an update service that can be purchased in our shop.

Support and Purchase

If you require support, please log in to your account and visit our support area. Please make sure that your support access has not expired. If you are not currently a customer, you can purchase your own professional Support - Helpdesk 3 license and enjoy the most complete support solution available.

Thank You

We would like to thank you once again for your great feedback and support. We hope you enjoy using the latest release of HelpDesk 3.