HelpDesk 3 - Version 3.6.1

HelpDesk 3 - Version 3.6.1

About JAKWEB 15.06.2021 2034

HelpDesk 3 - Version 3.6.1

It is already time for another Update and we have build in great features and fixed all known and reported bugs. Performance and usuability improvements. The documention has also been updated.


  • Live Ticket Status
  • Displays who is in a ticket and is currently typing
  • External URL's are now available in the CMS
  • Dashboard Calendar Updated and improved
  • Datatables are now responsive again
  • Improved file upload
  • Improved Group Chat
  • Improved RTL Language and Design
  • Ticket Cron Job improved
  • All 24 reported issues have been resolved
  • General performance improvements

Auto Updater is back, simply open your operator panel - maintenance and hit the update button (only for HelpDesk 3 - Version 3.6 installations). In case you struggle with the upgrade we do offer an upgrade service, it can be purchased in our shop.


Please login with your account and head to our support area. Make sure your support access is not expired.


Not a customer yet? Get your own professional Support - Helpdesk 3 license once and use it for life.

Thank YOU

We would like to thank you once again for the great feedback and enjoy the latest release for the most complete support solution available.