HelpDesk 3 - Version 3.5.9

HelpDesk 3 - Version 3.5.9

About JAKWEB 22.11.2020 2486

HelpDesk 3 - Version 3.5.9

End of Year release for HelpDesk 3. Happy to announce the availalility for HelpDesk 3 - Version 3.5.9. We have great improvements and a couple of new features.


  • Attachments are now sent in PHP IMAP
  • Choose if attachments from emails are pulled in or not
  • Choose if attachments are sent by email or not
  • PHP IMAP improved, checking for UTF-8
  • Attachment Names are now preserved
  • Alarm on new client improved
  • Group Chat front end fixed
  • Icons fixed in the live chat profile
  • Various reported issues have been fixed

What's Next?

The next release is Version 3.6 and we have planned to provide a brand new front end design and some other great features! The expected release date is sometimes in January 2021.


Please login with your account and head to our support area.


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Thank YOU

We would like to thank you once again for the great feedback and enjoy the latest release for the most complete support solution available.