HelpDesk 3 - Version 3.5.5

HelpDesk 3 - Version 3.5.5

About JAKWEB 18.06.2020 2678

HelpDesk 3 - Version 3.5.5

We have just made support easier again. Asking for support is always a pain, providing support should be easy and fun in the same time. Now we have made both so much easier.

Welcome to HelpDesk 3 - Version 3.5.5 with build in AJAX requests for similar articles when creating a new ticket.


  • Add client when creating a new ticket
  • Cookies are now ready for the new standard
  • Added the option to preselect a FAQ / Support Category when embed
  • Showing similar support tickets and FAQ articles when creating a ticket
  • Full support for IPv6
  • Added another check when uploading files
  • Search added for client new and edit view for the departments and categories
  • Fixed support standard responses for certain languages
  • Fixed not showing preview images, wrong path
  • Fixed operator search feature, template and success message
  • General bug fixes and improvements


Please login with your account and head to our support area.


Not a customer yet? Get your own professional Support - Helpdesk 3 license once and use it for life.

Thank YOU

We would like to thank you once again for the great feedback and enjoy the latest release for the most complete support solution available.