About JAKWEB 06.05.2020 3203
We have released an emergency update for our products. Apple has published a new version of their browser and with this release they block everything what is not from the website itself.
The browser has just gone from very user friendly to the worst nightmare for web developers. However, of course it is good news for the protection of you and your visitors using Safari.
With this release we have made special code for the live chat to work again. This is only called in Safari and Cross Browser scenarios. However with this limitation of the Safari Browser we have some features that won't work at this point:
We work hard to make it all work again also on Safari, but it can take a while as we like to have a solid solution.
Important: It only effects Safari Browser from Apple and only in Cross Browser scenarios.
Update as usual through the Auto Updater.
Update as usual through the Auto Updater.
Update manually only, you will need to update manually to version 1.0.8 as described in the documentation. With Version 1.0.9 we have the Auto Updater back. In case you have problems to update, please contact us we offer a free update for all Cloud Desk 3 License holders due the Auto Updater error.
We apologise for any inconvenience about the Auto Updater in Cloud Desk 3.
Please login with your account and head to our support area.
Not a customer yet? Get your own Cloud Desk 3 license once and use it for life.
We would like to thank you once again for the great feedback and enjoy the latest release for the most complete support solutions available.