Since HelpDesk 1.9.6 ticket priorities are not hard coded anymore. Create as many ticket status you want, make it only for the operators or remove all.Ticket Priorities can be found in your Operator Panel - ...
Release date: 05.06.2023
4 new start templates, security updates, bug fixes and more.
Release date: 06.06.2023
2 new chat start templates, bug fixes and library updates.
Release date: 01.05.2023
Rest API for mobile rewritten, improved speed and security.
Release date: 16.04.2023
Multi Server Installation Wizard, library updates, performance boost